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Shrinkage is the amount by which the amount of stock in your possession decreases between you buying it and selling it. Shrinkage can be caused by theft on the shop floor, theft by employees, items lost in transit or items damaged or lost in the warehouse.

If you notice that you have received fewer products in a delivery than you ordered, you should speak to the supplier immediately. They will have a policy of either reimbursing you or replacing the missing stock.